Figgwick

Privacy notice

Being finalised. These terms are in final review and take effect when the shop opens for orders.

Who is responsible

The controller of your personal data is Katja Bezjak s.p., fizioterapija, Gradišnikova ulica 22, 2204 Miklavž na Dravskem polju, Slovenia. Contact: info@figgwick.com.

What we collect, and why

Order data: your email address, the kit you bought, the amount, the time and an order reference. This is recorded by Stripe, our payment provider, as part of your payment. We do not keep a separate customer database. We use it to deliver your files, to let you recover your download link, and to meet accounting obligations. Legal bases: performance of the contract and legal obligation.
Payment data: entered on Stripe’s checkout page and processed by Stripe. We do not receive your card number.
Technical data: our hosting provider processes your IP address to deliver the site and to limit repeated requests. Legal basis: legitimate interest in keeping the shop secure.

Cookies

We set two strictly necessary cookies: one that links your browser to your own checkout so that only you see the download page afterwards, and one that keeps your download page open after you follow the emailed link. They are not used for advertising.

Analytics

This site currently uses no analytics or advertising trackers.

Who receives your data

Stripe (payments and order records), Netlify (website hosting) and our transactional email provider (sending your download link). These providers may process data outside the EEA under their own safeguards. Seller confirmation of the provider list and transfer safeguards: being finalised

How long we keep it

Retention period for order records (set by the accounting rules of the seller’s country): being finalised. Download links expire after 30 days.

Your rights

You can ask for access to your data, for correction or deletion, to restrict or object to processing, and for a copy in a portable format. You can also complain to your data protection authority. Write to info@figgwick.com.

Children

The shop is for adults. We do not ask for, or knowingly collect, any information about children.